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FAQs

Ticketing & Seating

Q: Can I sit outside my vehicle?
A: Yes, you can sit outside your vehicle in front or behind it, but not in the space next to you. You cannot sit on the ground. Sitting outside of your vehicle is dangerous, stay alert.

Q: Can I buy tickets in advance?
A: We do not sell tickets in advance. It is first-come, first-served. Tickets are purchased at the box office upon entry.

Q: Can I buy tickets online?
A: No, we do not have online ticket sales.

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Food & Drinks

Q: Can I bring my own food and drinks?
A: Yes, you are welcome to bring your own food and drinks. However, purchasing from our concession stand supports the drive-in, as we use those funds to keep operating. We encourage you to buy from our snack bar.

Q: What kind of food do you have?
A: You can find a full menu of our offerings with prices on our website: Snack Bar Menu.

Q: Can I bring a grill to cook my food?
A:For safety reasons, grills are not allowed.

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Pets & Vehicles

Q: Can I bring my pet?
A:Yes, well-behaved pets are welcome. Pets must remain on a leash when outside the vehicle. Service animals are allowed inside the snack bar.

Q: Can I sit in the back of my van or SUV to watch the movie?
A:Yes, you can sit in the back of your vehicle. If your hatch is raised and obstructs the view of others, please lower it to avoid blocking the view of those behind you.

Q: Can I run my vehicle during the movie?
A:Yes, but if your vehicle is loud or emits harsh fumes, we may ask you to turn it off.

Q: Can I bring my diesel truck?
A:Yes, but if it’s loud or produces harsh fumes, we may ask you to turn it off during the movie.

Q: My vehicle has daytime running lights. How do I turn them off?
A: Turn off your vehicle, apply the parking brake, then turn your vehicle back on. If the lights are still on, visit the snack bar and we will provide a blanket to cover them. Lights must be turned off.

Q: How do I listen to the movie?
A: You can tune in to 93.1 FM on any radio to hear the movie.

Q: My radio doesn’t work, how can I listen to the movie?
A: We offer portable radio rentals at the concession stand for $3, with an ID held as collateral.

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Special Requests & Group Information

Q: Do you offer group rates?
A: We do not offer group rates. However, we strive to keep our admission prices affordable for everyone.

Q: Do you offer birthday party packages?
A: While we don’t have formal birthday packages, we can help you park your group together if you arrive early. You may also bring birthday cake and supplies with you. We offer free birthday messages on the screen, but we need at least 3 days' notice. Contact us via Facebook Messenger for details.

Q: How do I request an on-screen message?
A: To request a message (e.g., “Happy Birthday”), send us a message via Facebook Messenger. We ask for at least 7 days' notice.​

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Customer Support

Q: If I have a problem, who do I talk to?
A: If you have any issues, please approach any of our staff. If the issue is not resolved, ask to speak with our manager, Maurice, for assistance.

Contact Us:
If you have any further questions, feel free to reach out via:

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We look forward to welcoming you to Joy-Lan Drive-In for a fun and memorable movie experience!

This FAQ page has been designed for easy navigation and clarity to ensure you have all the information you need for your visit. If anything is unclear, we’re happy to assist—just contact us!

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